No fiber box in new apartment

Question

Hello, I am changing places and in my new apartment no fiber optic box present. Only white box (see attachment). I have ordered the technician to come over on Monday 09/10/2023. Few questions:

Can connection be arranged earlier (Friday 06/10/2023)? I need internet asap and if KPN can not speed it up I am forced to consider alternative providers in the area.
Should I pay EUR 75 so that engineer installs this fiber optic box? I do not need any other services from him. Only this box.
How to make sure he has this box with him when he comes as I do not need anything else from him and I do not want to spend EUR 75 for nothing.

Thanks a lot for your prompt reply.

Kind regards,

Mikhail

Bladzijde 1 / 1

Hoi @Rainmans
The technician will install the fiber box at no cost.
It is practically not possible to advance the time.
The technician generally has all the materials with him.
For further questions, please call 0800 0402 free of charge.

huistijger · Accepted Answer

Hoi @RainmansThe technician will install the fiber box at no cost.It is practically not possible to advance the time.The technician generally has all the materials with him.For further questions, please call 0800 0402 free of charge.

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