Skip to main content
Antwoord

No internet for past one month

  • March 4, 2024
  • 2 reacties
  • 23 keer bekeken
G
Nieuwkomer

"I have been experiencing internet issues for the past month. There have been around 4 or 5 appointments scheduled, and technicians have come to my home, but nothing has been resolved. This morning, I called KPN customer service and they were speaking very rudely. I am very disappointed with KPN's services."

Beste antwoord door dommeke

@Gopinath this kind of issues will be done much quicker if you call the free number 0800-0402 (be aware you first get a what KPN calls intelligent answering machine. Ask for this kind of problems then direct for a human operator.  

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

2 reacties

D
Wijsgeer
  • dommeke
  • Antwoord
  • March 4, 2024

@Gopinath this kind of issues will be done much quicker if you call the free number 0800-0402 (be aware you first get a what KPN calls intelligent answering machine. Ask for this kind of problems then direct for a human operator.  

Jasper van KPN
Jasper van KPN
Moderator

Welcome to the community @Gopinath. In situatuins like this, it is the easiest and quickest way to call the number Dommeke mentioned. That way a colleague can check the connection with you directly.

"Life is measured in achievement, not in years alone" - Bruce McLaren

De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

...

Community voorwaardenAccessibility statement