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No internet on F3100, no glas light

Forum|Forum|2 years ago
October 7, 2023
3 reacties
44 keer bekeken

Louis.4ie
Nieuwkomer

I've recently moved into a new appartment with existing KPN Fiber connection point, but no glasvezelkastje.

A new F3100 was send and I have connected it to the fiber point, and though I get a solid green on the Power and Ethernet, there is not a flikker of light on the Glas.

I've tried multiple time to turn the power off and on, run the self test on the website, but no success.

What would my next step be?

Beste antwoord door Remco van KPN

Hi Louis! Did you manage to resolve this? Otherwise you should contact 0800-0402, and ask if they can arrange an appointment with a mechanic for you. Please let me know if I can assist you further!

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+16

Remco van KPN
Moderator
Antwoord
Forum|Forum|2 years ago
October 12, 2023

Hi Louis! Did you manage to resolve this? Otherwise you should contact 0800-0402, and ask if they can arrange an appointment with a mechanic for you. Please let me know if I can assist you further!