No physical ethernet on the optical box

Question

I have the same issue. I called KPN and they said they can only schedule someone for Thursday (1 June). That means I have to sit without internet for almost a week. I work from home and my girlfriend studies from home. Is there anyway I can get help sooner that that please?

Regards,

Ettiene

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Rutger van KPN · Answer

@EttieneWelcome to our forumSorry to read that you had issues with your internet connection.I saw that you already had your information in your profile. I see that the planned mechanic has been cancelled.Is the connection already working again?

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