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No update on glass fiber installation in my home

  • November 19, 2024
  • 2 reacties
  • 46 keer bekeken
lex094
Nieuwkomer

Hey hey,

Already few months ago I granted permission to KPN to connect my home to glass fiber. 
Glass fiber has been installed in my street, but my home is not connected. I have not received any updates from KPN yet. I have my internet contract with Odido, and they cannot proceed without KPN connecting my home first. Please contact me to arrange this, since it has been a very long time - and I am eager to switch to glass fiber ;) 

Beste antwoord door Ik_Combineer

Hello Lex, this community is from the provider KPN for KPN customers. A bit confusing but you need to be at the fiber installer KPN, they are known as KPN Netwerk so your confusion is certainly not the first one.

You can contact them about the installation of fiber from their website.

Calling is at 088-0063744 on Monday till Friday between 08:30 and 17:00.

 

Good luck!

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

2 reacties

Ik_Combineer
KPN medewerker
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  • Ik_Combineer
  • KPN Monteur
  • Antwoord
  • November 19, 2024

Hello Lex, this community is from the provider KPN for KPN customers. A bit confusing but you need to be at the fiber installer KPN, they are known as KPN Netwerk so your confusion is certainly not the first one.

You can contact them about the installation of fiber from their website.

Calling is at 088-0063744 on Monday till Friday between 08:30 and 17:00.

 

Good luck!

KPN Monteur Regio Europoort - Koper, Glas, PSTN, Installatie, Storingen, Bis los van Has, Fusielas, AS+, KPN EEN MKB Uitgebeid. -Geen medewerker van dit Forum - Reageert standaard niet op privé berichten-
    lex094
    Nieuwkomer
    • lex094
    • Auteur
    • Nieuwkomer
    • November 19, 2024

    thanks ​@Ik_Combineer , sorry about that! I will contact them separately

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