Hello there!
I am sorry for writing it in english, but I have recently moved to the Netherlands and am still trying to learn dutch. Anyways, my apartment previously had coaxial internet conexion with Ziggo (with past tennants), but now I have switched to DSL, but my router has no internet connection.
I couldn't find an ISRA point, but I do have a "wall socket" type U1 (see attachment 01). Also, just right above it, there is an outlet with the "PTT" on it (see attachment02). I opened both outlets and it was a mess. Cables were disconnected and misconnected. I would like to know what is the proper color code. I have tried the red / blue pair seen on image 2 with no success, but I wonder if I should do something with the yellow and green cables. On another note, is there any way to test these copper wires with a multimeter or oscilloscope? What values ​​should I be getting?
I really appreciate your attention and help!
Kind regards,
Luca Serafini
Bladzijde 1 / 1
Hi @lucatorsera .
In general you should be able to connect the modem to red and blue wires. But there are a few variables.
Have you placed an order with KPN? The first thing the website does is checking if there is a active line on the zipcode + housenumber you supplied.
If the answer is yes you can order and most likely it will work on that red+blue pair. If not you can order a free mechanic who will measure the lines and fix the issue.
In general you should be able to connect the modem to red and blue wires. But there are a few variables.
Have you placed an order with KPN? The first thing the website does is checking if there is a active line on the zipcode + housenumber you supplied.
If the answer is yes you can order and most likely it will work on that red+blue pair. If not you can order a free mechanic who will measure the lines and fix the issue.
I haven't heard back and hope you have enough information to help you make a decision.
Hello Erwin,
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Thank you for your reply. I have called KPN and they have called in a technician, which succesfully installed a new outlet for free.
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It turns out the circular outlet was old, and actually the internet signal came from the black and brown wires seen on the second picture, on the lower right part.
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Best regards,
Luca
Thanks for the update, Luca! I'm glad it is working now!
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