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The Skype was working never has issue, but recently it has problem to download or upload images and files. I did not change anything to the setting or add any new network device.

  1. If I restart the Modem (from KPN), it works for a period of time (30 minutes) then the problem comes back again.
  1. Virous scan, no virous found.
  1. If I use mobile 3G as internet connection, skype works fine.

Is it possible the modem is defective?

Hi @AIO. What a pity that sending/receiving files isn't working. Have you tried reinstalling Skype? Perhaps it will work then?

Hi @AIO. What a pity that sending/receiving files isn't working. Have you tried reinstalling Skype? Perhaps it will work then?

Tried without success.
It impacted to whole network users, not just one.


I contact to KPN service, they are going to send a newer modem 7583 to me.

Hopefully it will solve the issue.

the issue is solved now with Latest SKYPE version 8.125,

Reageer


De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

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