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Help please, I connected the modem but the glas light isn’t green so no internet.

Then you should call our customer service at 0800-0402 (toll-free number)

Maybe they can fix it on a distance, but they might need to send an technician to fix your fiber cable.

Hi @Yegor, welcome to our forum. The quickest way here is to call us, as Ik_Combineer mentioned. Have you contacted us that way? Do you have a working connection now?

De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

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