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I keep receiving emails saying I need to schedule an appointment with a “mechanic” meaning technician, but when I try to with Safari or Google Chrome or with the iPhone App it will not let me. HELP!

Hi @Pensive Girl, welcome! I'm sorry to hear it doesn't work! You could call us: 0800-0402 (or +31612001200) if you're not in the Netherlands right now and make an appointment. If you can't/won't call, please let me know and update your forum profile with your adress and customer number. I will help you.

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