I am trying to ask for compensation for not having INTERNET from Friday morning till Monday afternoon.
But when I try to fill in online it says there was no storing.
KPN updated my Modem and after that I had no internet. I cannot even call KPN because I have no Mobile data left. Is there another way to ask for compansation?
Hi
I'm sorry to hear that your internet hasn't worked for the weekend. I understand you couldn't apply for the compensation online and you don't have the option to call our customerservice. I'll help you and will take a look at the options. Can you add your information to your forum profile, and let me know when you've done so?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.