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Good morning, All - I hope you are able to assist.

 

I have recently subscribed to a KPN package (internet only), however I accidentally deleted the initial e-mails, meaning that I am now unable to find my customer ID. That being said, I received the router a couple of days back and just wanted to check when the internet service is due to be activated (I seem to remember today, 26-Feb, but I am not entirely sure).

 

Thank you.

 

G

 

Hi @Guus_AMS

Very sorry to hear that you deleted the e-mail from KPN. Did you check the "trash” map in your inbox? 

However, please give us a call to be sure. Our free number is 0800 0402.