Skip to main content

Good morning. 

Today my wifi network is totally missing. I have internet as my TV is working. 

I tried to reset my experia 12 box. My wifi then pop ups for  minutes and disappear again. All green light infront of the modem are on. 

I reset it many time and all time same problem. I ma stucked as I can't connect to the modem as no wifi active to see what setting are on it. After the reset they must be the one on the sticker but ... nothing is working ...

After few tries I found that for some reasons my network name was changed automatically to my family name, but as it is not domestic one it was translated. I found this using the kpn website, trying to change the password. Once I changed back the name and the password to the ones from the sticker behind model all works fine 


Hi MartiG, welcome on our forum. 

Glad to read that everything works again. Thank you also for posting the solution here.