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Without internet since last night

  • March 31, 2023
  • 1 reactie
  • 29 keer bekeken

We are without internet since late last night. We already took all the steps to troubleshoot from the service tool.

 

Could you please help us?

Beste antwoord door Erik van KPN

Hi @V Vieira, welcome! If you are without internet, the quickest way to get help, is to call us. We can be reached on our free phone number 0800-0402. For service interruptions, this number is available 24/7.

 

I see you have filled out your forum profile, so I took a look and I'm seeing an active connection. So, I assume the problem is fixed. If you do, still, experience problems, please call if it is urgent. If it is not urgent, then we're also happy to help here. 

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Erik van KPN
Moderator
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  • Moderator
  • Antwoord
  • April 2, 2023

Hi @V Vieira, welcome! If you are without internet, the quickest way to get help, is to call us. We can be reached on our free phone number 0800-0402. For service interruptions, this number is available 24/7.

 

I see you have filled out your forum profile, so I took a look and I'm seeing an active connection. So, I assume the problem is fixed. If you do, still, experience problems, please call if it is urgent. If it is not urgent, then we're also happy to help here.