Hi @V Vieira, welcome! If you are without internet, the quickest way to get help, is to call us. We can be reached on our free phone number 0800-0402. For service interruptions, this number is available 24/7.

I see you have filled out your forum profile, so I took a look and I'm seeing an active connection. So, I assume the problem is fixed. If you do, still, experience problems, please call if it is urgent. If it is not urgent, then we're also happy to help here.