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My internet has stopped working (it has been fine up to now. I have wifi but on the browser it says

“Your broadband physical link is down.”

 

I have reset the router twice, and unplugged it (then reconnected it) but it is not working.

Please advise?

Please, first check if there's an outage via KPN Storingen. If there is no outage, you can continue using the servicetool for help with your internet connection. This tool will ask questions and will help you find a solution.

De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

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