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Your broadband physical link is down message

  • May 2, 2024
  • 1 reactie
  • 510 keer bekeken
D
Nieuwkomer

My internet has stopped working (it has been fine up to now. I have wifi but on the browser it says

“Your broadband physical link is down.”

 

I have reset the router twice, and unplugged it (then reconnected it) but it is not working.

Please advise?

Beste antwoord door Denise van KPN

Please, first check if there's an outage via KPN Storingen. If there is no outage, you can continue using the servicetool for help with your internet connection. This tool will ask questions and will help you find a solution.

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    1 reactie

    Denise van KPN
    Moderator
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    Please, first check if there's an outage via KPN Storingen. If there is no outage, you can continue using the servicetool for help with your internet connection. This tool will ask questions and will help you find a solution.

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