Can't find my new phone number to link to my MijnKPN account

Question

Hi, I just got a KPN physical sim kart with unlimited data. I put it in my phone and activated it with the pin code provided. However, my phone doesn’t show a phone number under this sim card, and I never got sent my new phone number from KPN, so I am unable to link this subscription to MijnKPN account.

I currently have an E sim in my phone as well that is a Dutch number, so i’m not sure if that has something to do with it?

But I’m unable to view my usage/subscription at all until I can find out my phone number.

Thanks in advance

GeSp · Accepted Answer

Hello @seanisaSend a SMS from the unknown number to your other number, then you’ll see which phonenumber you have.

Maja van KPN · Answer

Hi @seanisa, that's a good tip from GeSp: did you manage to find out the phone number?

If not, could you please update your profiel and give me a heads up if you’ve done so? Then I'll send you your number via a private message

De Kennisbank

Meld je aan

Welkom

Bestand scannen voor virussen

Dit bestand kan niet worden gedownload