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Antwoord

Can't find my new phone number to link to my MijnKPN account

  • July 5, 2023
  • 3 reacties
  • 231 keer bekeken
S
Nieuwkomer

Hi, I just got a KPN physical sim kart with unlimited data. I put it in my phone and activated it with the pin code provided. However, my phone doesn’t show a phone number under this sim card, and I never got sent my new phone number from KPN, so I am unable to link this subscription to MijnKPN account.

 

I currently have an E sim in my phone as well that is a Dutch number, so i’m not sure if that has something to do with it?

 

But I’m unable to view my usage/subscription at all until I can find out my phone number.

 

Thanks in advance

Beste antwoord door Anonymous

Hello @seanisa 

 

Send a SMS from the unknown number to your other number, then you’ll see which phonenumber you have.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

3 reacties

A
  • Anonymous
  • Antwoord
  • July 5, 2023

Hello @seanisa 

 

Send a SMS from the unknown number to your other number, then you’ll see which phonenumber you have.

Maja van KPN
Moderator
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Hi @seanisa, that's a good tip from GeSp: did you manage to find out the phone number?

If not, could you please update your profiel and give me a heads up if you’ve done so? Then I'll send you your number via a private message 😊

Maja van KPN
Moderator
Forum|alt.badge.img+23

I haven’t heard from you again, so I’m assuming don’t need any more assistance. If you have any other question, please let me know!

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