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Can't link phone number (from my company) to MijnKPN

  • November 24, 2021
  • 2 reacties
  • 141 keer bekeken
M
Nieuwkomer

I received a phone number from my company but can't link it to my MijnKPN.

It says: We do not recognize this subscription. Verify your information.

Beste antwoord door PeterG

MijnKPN is for products for consumers. Very likely the number is registered as a business number (probably in a business batch). 

Do you wan't to use MijnKPN to be able to check your bundel? In this case that is only possible via de phone itself.

Instellingen → verbindingen → gegevensverbruik. (with Factuurcyclus en gegev. waarsch. you can make the bundel the same as what you have via your employer)

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    2 reacties

    PeterG
    Superuser
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    • PeterG
    • Antwoord
    • November 24, 2021

    MijnKPN is for products for consumers. Very likely the number is registered as a business number (probably in a business batch). 

    Do you wan't to use MijnKPN to be able to check your bundel? In this case that is only possible via de phone itself.

    Instellingen → verbindingen → gegevensverbruik. (with Factuurcyclus en gegev. waarsch. you can make the bundel the same as what you have via your employer)

    Groeten, Peter. Helpende klant. 🐱. Samsung tv; TV+; V10; tel.: Samsung S25 FE.
    Jasper van KPN
    Jasper van KPN
    Moderator

    Hi @Marip_789, welcome to out forum. My first thought is the same thing Peter mentioned. The MijnKPN you've tried isn't for corporate subscriptions. Do you know what kind of subscription your company has? If it is a big one with multiple numbers it will be a corporate account. Our corporate colleagues have a different MijnKPN Zakelijk. I don't know if you'll be able to link this subscription to this. The best thing to do is ask your employer (or their IT department) about the kind of subscription it is. 

    "Life is measured in achievement, not in years alone" - Bruce McLaren
    PeterG

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