I'm trying to find an email or a chat but it seems that the only way is a phone number. Is that right?
The login on mijn KPN site is not working and the digital assistant chat on andriod app is not launching.
I understand that you want to avoid costumer contact as much as possible, but this just plays against you.
That's right. Only way is phone number. And this forum.
Het gratis nummer van kpn is 0800 0402 (toll free)
Je kunt ook het gewone nummer bellen: 06 1200 1200 (gebruikelijke kosten; standard fee)
Je kunt bellen van maandag t/m vrijdag van 08:00 tot 18:00 uur
en op zaterdag van 08:00 tot 17:00 uur
Zon- en feestdagen gesloten.
Storingen, blokkeren sim zijn 24/7 te melden.
BUT what happens when you try to login to MijnKPN? http://inloggen.kpn.com .
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.