I have a new connection from KPN.
Whenever I am login to MijnKPN. I receive an error message after login.
“MijnKPN is op dit moment niet verbonden. Mogelijk zijn niet alle gegevens actueel.”
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Hi
Are you still experiencing this issue?
If so, could you try another browser, clearing your cache and/or the MijnKPN app?
I tried different browser (and incognito mode) as well and no difference.
On mobile app, it ask me to add existing subscription and redirect me to page where it ask last 3 digitis of account number, then it shows an error that I am not connected to KPN internet.
Ah right, that narrows it down. In most cases this seems to solve itsself after a couple of days. That indicates something on our end is not ready but I'm not sure what causes this excactly.
Could you try again later?
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