Antwoord

Prepaid to contract: need btw specs and cannot login to MijnKPN

Forum|Forum|4 years ago
April 18, 2021
3 reacties
15 keer bekeken

steven-g
Nieuwkomer

I recently changed from a prepaid sim to monthly contract, and I have 2 questions I would like to see the BTW separated out on my bills as I use the phone as a ZZP’er the electronic bill per email just states monthly cost inclusive BTW. The second point being when I log onto MijnKPN it still shows my account as using a prepaid SIM so I cannot access my monthly bills online.

Online my internet account does give BTW as a separate amount on the monthly bills.

Beste antwoord door Alex van KPN

Hi @steven-g, welcome on our board.

Please fill in your address etc in your profile, I'll activate the BTW on your invoices in the future.

Regarding Mijn KPN, delete your current prepaid profile in Mijn KPN and register your phone number again. You should be able to see and access your bills.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+26

Alex van KPN
Moderator
Antwoord
Forum|Forum|4 years ago
April 21, 2021

Hi @steven-g, welcome on our board.

Please fill in your address etc in your profile, I'll activate the BTW on your invoices in the future.

Regarding Mijn KPN, delete your current prepaid profile in Mijn KPN and register your phone number again. You should be able to see and access your bills.