Hello @w2knb1 what brand and type of modem/router did you get from KPN??

Examples:

Experia V10

V10a

KPN Box 12

14

What do you mean with "the connection has to be made again"?

Do you have to do something in order to get the wifi connection up and running again and if yes what is it that you have to do?

Hi @w2knb1,

I'm curious to hear the answers to the questions JanD and wjb asked, can you please give us some more information? 

We haven’t heard from you again, so I’m assuming don’t need any more assistance. If you have any other question, please let me know!