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Please can I have the address that the old Motorola box needs to be sent to 

Hi @Maarten Brandse , put the Motorola in a cardboard box.

You hand in this box at a PostNL location. Put your name/address and customernumber on a piece of paper inside the box, so that KPN can link the device to your address.

 

KPN
Antwoordnummer 10119
2400VB Alphen aan den Rijn

Sending to a “antwoordnummer” is always free. Keep the receipt which you'll receive from PostNL.