How do I send the old TV receiver back to KPN?

Question

Sorry for English.I received a package with the new receivers today, set them up, and now I want to place the old ones in the same box, and send them back to KPN. In the original email, there was a message stating that I will receive a letter with instructions, but there is no letter yet.Does a letter arrive afterwards about how to send the old receviers back? Or did I miss something here?Regards

groen_duiven · Accepted Answer

You can wait for the instructions, or send it back by dropping the package at a PostNL dropping point.
Put a note inside the box with your name, adress and clientnumber.

The address to send to:

KPN Retouren

Antwoordnummer 10119
2400 VB ALPHEN AAN DEN RIJN

It's without any costs to send it back.

Donald

celalbaba · Answer

Thank you @groen_duivenI will use your instructions to send them via a PostNL point.

De Kennisbank

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Welkom

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