Skip to main content
Antwoord

Reminders to return KPN equipment

  • May 13, 2024
  • 1 reactie
  • 39 keer bekeken
Philip Chiu
Nieuwkomer

Beste Meneer/Mevrouw,

 

Mijn naam is Yue-Loong Chiu en mijn Nederlands is nog niet zo goed. Ik wil graag u deze email in het Engels schrijven.

 

It’s my pleasure to contact KPN. I’m Yue-Loong Chiu. My family is KPN’s client. My wife and I subscribe mobile phone numbers from KPN, and my house gets internet connection, telephone number, TV from KPN. Please find my house address at ***.

 

Last month on 10.04.2024 my wife and I went to “KPN XL winkel Rotterdam” to cancel the TV service for my house and returned 2 TV boxes & 2 remote controllers directly. A male worker in the store did receive 2 TV boxes & 2 remote controllers from us and take a note in KPN’s computer system. The address of “KPN XL winkel Rotterdam” is Watermanweg 301, 3067GA Rotterdam.

 

During these few weeks KPN still sent a package of 2 empty boxes and 2 emails to remind us to return 2 TV boxes & 2 remote controllers although 2 TV boxes & 2 remote controllers had been returned to “KPN XL winkel Rotterdam” on 10.04.2024.

 

Please help solve the above-mentioned problem for us soonest. Hartelijk Bedankt.

 

p.s. Now my wife and I are back to Taiwan for personal vacation.

 

Best regards,

Yue-Loong Chiu

 

 

Admin: gegevens verwijderd ivm privacy

Beste antwoord door Denise van KPN

Hello @Philip Chiu, no worries! If you’ve already returned the equipment, you may ignore these messages. And as I understand, my colleague from the store has also left a note, so it's all good.

Enjoy your holiday in Taiwan!

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    1 reactie

    Denise van KPN
    Moderator
    Forum|alt.badge.img+20

    Hello @Philip Chiu, no worries! If you’ve already returned the equipment, you may ignore these messages. And as I understand, my colleague from the store has also left a note, so it's all good.

    Enjoy your holiday in Taiwan!

    “Bury my bones in the midnight soil, plant them shallow and water them deep, and in my place will grow a feral rose, soft red petals hiding sharp white teeth.” ― V.E. Schwab, Bury Our Bones in the Midnight Soil

    De Kennisbank

    Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

    ...

    Community voorwaardenAccessibility statement