So I used to have a contract with KPN in the past. Due to different reasons, I cancelled that contract and had to send all the equipment back, but now I decided that was indeed the best contract for me so I restarted it. Everything arrived in good order, I quickly installed the modem and that went smooth. But when I got to the KPN TV receiver, I plugged in the hdmi cable, the ethernet cable and the power adaptor and turned it on. I was welcomed by a dark image with the text “Looking for USB key”, which after a short period turns into “USB key not found” and then it tries to connect to the internet saying “Downloading update”, until finally it hits me with “Connection timed out after 20001 miliseconds”. This happens in an endless loop and I’ve tried resetting the receiver, turning it on and off, different ethernet cables but to no success.
I have to specify that the previous receiver I had was a bit larger and looked slightly different, but worked perfectly. Also, I believe it might be the problem with the receiver, because of the only other topic I managed to find that looks somewhat to the problem I am facing:
My Dutch is not great, but it’s good enough to understand the topic above and that the solution was eventually to replace the receiver. But I will be glad to hear what I am doing wrong and maybe there is still a way to save the current one. For now I installed KPN iTV and it works, but it would be nice to be able to also use the receiver.
