Hi, I have been trying to contact customer support but the automated response is only in Dutch. I want to install my tv connection but the connection port is outside my apartment. I think it needs a wireless connection. Can someone please help? Thank you.
T.V.
A KPN receiver needs a wired connection to the Experiabox.
Hi
Did you find a solution yet?
As Henk mentions above, our TV receiver does need a physical cable. There are some shortcuts you can take to prevent having to drill holes in walls or run cables through inconvenient spaces.
Our usual solution is a powerline adapter, we offer these in our online shop as well: Draadloze Verbindingsset 1200 (2 adapters) We also have a dedicated topic with information about these devices:
Keep in mind this solution is a bit more prone connectivity issues than a physical cable.
If you have any other questions you know where to find us!
Hi
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