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Bundle for Canada doesn't wotk anymore

  • December 22, 2023
  • 1 reactie
  • 36 keer bekeken

Hello, i just purchased a bundel for internet in Canada. It worked dor a couplz of hours and the internet connection disappeared since 24hours.  In mijnkpn app, the bundle page indicates that I have used 100 mb over 10 gb available. Any help would be appreciated.

Beste antwoord door Alex van KPN

Hio @O.V, welcome on our board. 

I'm glad to help. Are you still connected to a network? Are you able to call other people and can other people reach you?

Just to be sure, did you try these networks? Bell Mobility, Freedom Mobile, Rogers Communications, Sasktel and/or Videotron? One of these should work! 

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Alex van KPN
Moderator
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  • Moderator
  • Antwoord
  • December 24, 2023

Hio @O.V, welcome on our board. 

I'm glad to help. Are you still connected to a network? Are you able to call other people and can other people reach you?

Just to be sure, did you try these networks? Bell Mobility, Freedom Mobile, Rogers Communications, Sasktel and/or Videotron? One of these should work!