Calls over Wifi not working anymore since 3 days

thank you Bart, well the landlord said they "did" something new, which is not clear, indeed it could be that, so an IP not registered, I have filled that info in the profile as you asked me. or a port to open perhaps (which one?).

please let me know next steps, thank you

Thanks. I asked my colleague. Will be continued.

I got conformation, your IP adress is now registered in our database. You can call over wifi again.

WOW awesome service, i just checked and indeed it works, thanks a lot!

great work!

Gabrio

You're welcome!

hi Bart, i sent you a new PM, if you can add also my office IP…. cheers

I notified my colleague. I will come back to you. 

Also that IP is now registered. :)

Hi, i sent a request for a new IP. Thank you

That one is not possible. It's not located in the Netherlands. So you won't connect to our network. 

Ahh i thought you can still use voip on the wifi network i am connected here too :( 

Would be cool if it works abroad since network can be also poor abroad, etc not only NL

I understand, but abroad you’are not connected to our Mobile Netwerk. And yes, it can be poor abroad, but that's not something we can fix. :(

.

Hi, i sent my IP address to you from PM. 
can you please add it also? 
thanks

@KKtheITGuy will you also update your profile with at least your mobile number. Will you know when you did? I will look into it. 

@Bart_Z done,thank you :)

I notified my collegues of the Back Office to look into it. I Think within 5 working it will work.