Beantwoord

Can I change my subscription from SIM only to SIM with mobile?

Forum|Forum|1 year ago
September 2, 2024
2 reacties
35 keer bekeken

hwmoon
Nieuwkomer

I’ve order a SIM only subscription and already recived the SIM but previos contract with YOUFONE still remains, so I am waiting for the due day (October).

At this moment I wonder if I can change my subscription from SIM only to SIM with mobile( IPhone ).

If you need any further information, plz let me know.

Beste antwoord door Anonymous

Hello @hwmoon

The only way to change it is to cancel the sim-only subscription and place a new order with mobile (and again number porting of course).

Best way to cancel it is through KPN customer service 0800-0402 (mo to fr 08:00 - 18:00, sa 08:00 - 17:00).
If you call just say you want to speak to an employee, the computer should then connect you to one.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

A

Anonymous
Antwoord
Forum|Forum|1 year ago
September 2, 2024

Hello @hwmoon

The only way to change it is to cancel the sim-only subscription and place a new order with mobile (and again number porting of course).

Best way to cancel it is through KPN customer service 0800-0402 (mo to fr 08:00 - 18:00, sa 08:00 - 17:00).
If you call just say you want to speak to an employee, the computer should then connect you to one.