Can I change my subscription from SIM only to SIM with mobile?
I’ve order a SIM only subscription and already recived the SIM but previos contract with YOUFONE still remains, so I am waiting for the due day (October).
At this moment I wonder if I can change my subscription from SIM only to SIM with mobile( IPhone ).
If you need any further information, plz let me know.
Hello
The only way to change it is to cancel the sim-only subscription and place a new order with mobile (and again number porting of course).
Best way to cancel it is through KPN customer service 0800-0402 (mo to fr 08:00 - 18:00, sa 08:00 - 17:00).
If you call just say you want to speak to an employee, the computer should then connect you to one.
Thank you for the detailed answer!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.