Vraag

Can’t receive sms with verification code for Instagram

Forum|Forum|2 years ago
September 4, 2023
6 reacties
164 keer bekeken

Ksenia
Nieuwkomer

I can’t receive sms with verification code for instagram.
I believe it should come from 32665. I checked, this number is not blocked in my iPhone.

I cannot check in another device because I’m using esim.
How can I get sms code?

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Niels Timmerman
Nieuwkomer
Forum|Forum|2 years ago
September 8, 2023

Hi I got the same issue… please help someone

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Marcia van KPN
Moderator
Forum|Forum|2 years ago
September 9, 2023

Hi @Ksenia and @Niels Timmerman, welcome! Strange that it's not working! I receive texts from Instagram/Facebook fine with my KPN simcard, but I use a Samsung phone without esim. Did you receive texts from Instagram before? Or is this the first time you've tried? I found some advice on the internet: have you tried using an incognito browser? Do you use VPN? Did you try to restart your device? If it's still not working you could ask Instagram if they can help you fix the problem.

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Ksenia
Auteur
Nieuwkomer
Forum|Forum|2 years ago
September 10, 2023

I tried incognito and other things, it didn’t help. At some point Instagram let me in and add another way of two-factor authentication - by the app. So I can use Instagram. But I still don’t receive any sms messages from them.