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Can’t request more mobile data

  • jun. 23, 2024 11:47 a.m. UTC
  • 1 reactie
  • 40 keer bekeken
Nieuwkomer

Hello, I have an unlimited mobile subscription and I reached the daily 10gb limit and now I can’t request the daily extra bundle through the app or through sms

Beste antwoord door Jasper van KPN

Hi @gborges, welcome to the community. When you've used the daily 10GB it should be possible to top it up with 2GB at a time. But this doesn't work? What exactly doesn't work when you try it, what happens? Do you get an error message or something elseCan you tell us more?

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1 reactie

Jasper van KPN
Moderator
  • Jasper van KPN
  • Moderator
  • Antwoord
  • jun. 25, 2024 8:41 a.m. UTC

Hi @gborges, welcome to the community. When you've used the daily 10GB it should be possible to top it up with 2GB at a time. But this doesn't work? What exactly doesn't work when you try it, what happens? Do you get an error message or something elseCan you tell us more?

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