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Got an invoice, but contract was terminated.

  • September 15, 2022
  • 1 reactie
  • 5 keer bekeken

How does one contact kpn via email to point out that the contract has been terminated last month, so there is no need to send out new bills? I have just come off the hotline after being in the queue and listening to the music for 20+ minutes.

Beste antwoord door Bart van KPN

Hi @mon2, welcome. 

I unsterstand you detirmined your subscription. The determination and the last invoice have probably passed eachother. You will get a final invoice, on that will be a credit for every day you paid after the determination date. 

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Bart van KPN
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  • Oud Moderator
  • Antwoord
  • September 20, 2022

Hi @mon2, welcome. 

I unsterstand you detirmined your subscription. The determination and the last invoice have probably passed eachother. You will get a final invoice, on that will be a credit for every day you paid after the determination date.Â