Help me please, I need to know where my simcard was registered

Question

Hello, I am Joon.I am Korean and traveled to London last month.A credit card duplication occurred in London, and I have to prove to the card company that I have not used it.The only way I can prove it is to tell me where I was at the time of the accident.I used KPN prepaid SIM CARD.Can you tell me where my SIM CARD was at the time of the accident?KPN number: ***Accident Occurrence Time: 2019-10-23 12:30 ~ 13:00 GMTHelp me, please.Joon.(***)

Marcia van KPN · Accepted Answer

Hi @Joon Pyo, welcome! What an unfortunate situation! I see that you have a WeChat Go simcard, is that correct? I have to ask you to call with their customer service. I think you can do that by calling 1200 with your cellphone. If not, ‘Customer Service’ will probably be saved in your contacts. I have to say that i don't think they have the information you ask for. If you press charges at the policestation, they might do something for you, but as far as I know we, and WeChat Go, are not aloud to give you this data.

De Kennisbank

Meld je aan

Welkom

Bestand scannen voor virussen

Dit bestand kan niet worden gedownload