Sorry I don’t speak Dutch so I will try in English
Since Semptember I filled 2 times the form to stop my phone account but you continu to send me the bill. I would like to know how to really STOP my account and have cash back too because I don’t use it at all since two month...
I’m very tired I called many times in the past now I don’t have dutch phone anymore you can contact me on +************ or just simply stop my account and give cashback…
Admin: Data removed due to
Hey @Nico.P, welcome to the KPN community. I am sorry that your request to cancel the contract has not been processed. The fastest way is to solve this, is to reach out to us by this site: KPN Opzeggen mobiel.
Select: ‘Bel me terug’ (call me back)
Please enter your (Dutch) kpn mobile number*
We will contact you within a hour :)
*Unfortunately, my colleagues cannot call you back on a foreign number
As I said I already did this 2 month ago and I can not use anymore my Dutch phone. Could I have an adapted response and not a copy and paste?
I found a way to call your client service and my phone account will be stop only next month. I’m so happy to pay 3 month for NOTHING oups not nothing but to have the possibility to call your client service. At least when I will come back in the netherlands I know which phone operator I should not use and which phone operator I should not advice to my friends.
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