Hello, I don't live in Maastrisht anymore since 1 week, before I left I tried to close my line by phone but I had an operator who was in another country, who told me that everything was ok for the closing of my line but I think it is not. I filled in a cancellation form but I have not been contacted by customer service. For I subscribed to a package with payment every month and not a yearly subscription, package more expensive. It should be easy to close your line, but it's not easy at all.Â
Can you close my account and my line?
My number is 06**********.
My customer account ends with 682
Thank you
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