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hi my name is Melvin Manuel and i lost my sim card i would like to know if i can request the replacement online

Hi @Melvin Manuel Cruz Vicioso .  Welcome to the forum.

Was your SIM card stolen and did you block it?   If not please follow these instructions: https://www.kpn.com/service/mobiel/verlies-diefstal.htm#/

For requesting a new SIM use: https://www.kpn.com/service/mobiel/aanvragen.htm

 

If this isn't working for you, you need to call 0800 0402 and they will help you along.


the option of request a new sim card don’t work 


I see and SIM card swap on 22-4.  

Do you have a new SIM card now?