Skip to main content

hi my name is Melvin Manuel and i lost my sim card i would like to know if i can request the replacement online

Hi @Melvin Manuel Cruz Vicioso .  Welcome to the forum.

Was your SIM card stolen and did you block it?   If not please follow these instructions: https://www.kpn.com/service/mobiel/verlies-diefstal.htm#/

For requesting a new SIM use: https://www.kpn.com/service/mobiel/aanvragen.htm

 

If this isn't working for you, you need to call 0800 0402 and they will help you along.

the option of request a new sim card don’t work 

I see and SIM card swap on 22-4.  

Do you have a new SIM card now?

De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

...

Community voorwaarden