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I lost my simcard and i want to request a new one

  • April 21, 2023
  • 3 reacties
  • 153 keer bekeken

hi my name is Melvin Manuel and i lost my sim card i would like to know if i can request the replacement online

Beste antwoord door Erwin van KPN

I see and SIM card swap on 22-4.  

Do you have a new SIM card now?

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

3 reacties

Erwin van KPN
Moderator

Hi @Melvin Manuel Cruz Vicioso .  Welcome to the forum.

Was your SIM card stolen and did you block it?   If not please follow these instructions: https://www.kpn.com/service/mobiel/verlies-diefstal.htm#/

For requesting a new SIM use: https://www.kpn.com/service/mobiel/aanvragen.htm

 

If this isn't working for you, you need to call 0800 0402 and they will help you along.


the option of request a new sim card don’t work 


Erwin van KPN
Moderator
  • Moderator
  • Antwoord
  • April 24, 2023

I see and SIM card swap on 22-4.  

Do you have a new SIM card now?