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Hi Kpn Team, I would like to know why I get invoiced for 28,50€/month  instead off 21,50€ /month,which I agreed to in the contract which I did not more than 2 months ago for phone + internet connection. I was offered a discount for already having Kpn as home internet although it look like I pay more. Can somebody clarify this to me? Thanks 

 

Admin: gave you separate topic for you question

Hi @Jasmin Alba pezzuto I'm happy to look into that and if there's something we're gonna fix it. I do need some personal information. Could you fill in your full name, your adress, your mobile number and you customer number in your KPN Forum Profiel, so it is only visible for you and the KPN team? Let me know when you’ve done this. 

 

 

Hello @Jasmin Alba pezzuto You didn't post a reply here and I was wondering if everything is already solved. Do let me know if you still need help. 

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