Vraag

iPhone iMessage and Facetime requesting sim card

Forum|Forum|1 year ago
July 30, 2024
3 reacties
79 keer bekeken

Frederico M.
Nieuwkomer

So I have an American iPhone 14 so it does not come with a sim card slot like the European iPhones so I have only been using the KPN esim on my phone. 2 days ago I woke up to the notification that I needed to insert my KPN sim card into my phone or else it will expire. I can’t do that if my phone doesn’t have the sim slot. Is the KPN esim doing this? I would imagine that my phone wouldn’t ask for the sim card when it doesn’t have a sim slot. What should I do with my number now? I’m attaching the settings notification and the page that opens up when you open the notification.

Admin: edited message due to privacy concerns.

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A

Anonymous
Forum|Forum|1 year ago
July 30, 2024

Hello @Frederico M.

It seems to be caused by the missing phonenumber in the settings.

You could try the solution I found in this post:

Remove the phonenumber from imessage
Deactivate imessage
Deactivate FaceTime
Restart phone
Activate Imessage
Click the name of the line e.g. ‘Personal’
The phonenumber appears after a while (could take a couple of hours) and it’s stored
Activate facetime
done

Please let us know if this solution still works.