Good morning @HildaO, I can imagine that you want to unlock your sim as soon as possible. Do you have a subscription for your mobile phone, or are you using it prepaid? Can you add your information (such as name, address, mobile phone number, and so on) to your forum profile, and let me know here when you've done that? Then I'll help you to unlock it!

Hi @HildaO, we havent heard from you in a bit. Did you get it working in the mean-time?
I'd like to add to the above that if you need your PUK-code you can request that here: https://www.kpn.com/service/mobiel/pukcode-opvragen.htm ( you can use google translate there to translate it to english)