I don’t have calls/internet in Spain. My iphone 12 isn’t able to find a network. It keeps saying ‘’no service’’.
I’ve already call KPN three times, but they aren’t able to help me.
I don’t have calls/internet in Spain. My iphone 12 isn’t able to find a network. It keeps saying ‘’no service’’.
I’ve already call KPN three times, but they aren’t able to help me.
Hi
If the problem persists, please fill in your forum profile and reply here when you've done so. Also helpful to know: what phone do you have?
Hi
When I was in The Netherlands it was working. Also, when I arrived to Spain it was also working, but after a few hours it was not working anymore. I turned off the phone many times, and no change at all, still no service. Further, I tried the sim card in other phones (IPhone X, IPhone 5s) and still no service.
My actual phone is an iPhone 12. Since the problem persists, I fulfilled the forum profile.
Hi
Hi
I just added my sim Card number in comments on my forum profile.
I requested a new sim card this afternoon due to I thought that perhaps the actual sim is not working properly. However, if you can fix this issue before receiving it, i won’t used it.
Hi
But I can also see you requested a new one before that, in the middle of the night, while you were already in Spain. This one was activated rightaway. Did you try to request an E-sim perhaps? This activated sim has a different number than the number you gave me, which is probably the reason why your current sim card isn't working.
Haven't heard from you anymore. If there is still anything I can do, please let me know.
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