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Hello everyone,

Currently, I am in Switzerland and I paid my invoice but I lost signal. What should I do? I can’t contact KPN through mobile services, the chat is also not working.

Need assistance

Thank you

 

Admin: gegevens verwijderd i.v.m. privacy

Hi terziev, welcome on our board. 

Do you have a connection with a netwerok there? Could you also try to manually select another network and try them all? And just to be sure, is the roaming option turned on on your phpne?


It turned out that it was a systematic problem after payment. It was resolved in 1-2 hours


It turned out that it was a systematic problem after payment. It was resolved in 1-2 hours

Glad to hear!