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Why I can’t add more than one bundle of 2 GB to my unlimited subscription? It worked last month. When I try to download some games to my phone, I have to stop and wait till the next day.

Hi @234901943, this is still possible. But, sometimes the system glitches and then it doesn't work. This is isually temporary. So, if you experience this, try again a little later.  


Hi @234901943, this is still possible. But, sometimes the system glitches and then it doesn't work. This is isually temporary. So, if you experience this, try again a little later.  

no, I tried in the last few days. It’s not going to work anymore.


Nothing has changed surrounding this, so it should still work. If the problem persists, I advise you to call us (0800-0402, free). My colleague can run some checks, and if necessary, raise a technical ticket.


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