Not able to order a mobile contract with phone

Question

Dear All,

I tried orderering Mobile phone and Sim , After completion of the full process it says we cannot place the order . I went to store also they also not able to solve the Issue

Not sure to whom to contact . I need mobile with subscription immediately . Already I’m having the Subscription for Internet ( KPN ) at home

Thomas van KPN · Accepted Answer

Hi @Satish, welcome to our forum! The shop should definitely be the easiest way to place an order. Did they tell you why they couldnt help you place the order?

PeterG · Answer

I bought my phone with subscription (kpn) in another phone store then kpn. Optie #1/Phones.

But you can also go to Mediamarkt, Coolblue, etc.

I bought it without a loan. Maybe that's the problem now? That the loan is not accepted?

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