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My phone was lost, so my sim card was lost too. But i would like to get the old number back. How do i do with that?

Hello @Yanzhe Liu ,

The best thing what you can do, is a visit to a KPN store in the city. 

 

Wil je direct een nieuwe simkaart? Hiervoor kun je ook terecht bij een van onze winkels, dan loop je bellend de winkel uit! Onze collega's helpen je graag om je gegevens over te zetten.


Hello @Yanzhe Liu, how sad that you lost your phone. With no phone and no simcard the fastest way to get a new simcard with your number on it, is to visit a KPN store. It is the suggestion from @Noordzee 

When you have a prepaid, replacement will cost you €4,99.Â