Hi @sim card, welcome! I am sorry to hear that your phone was stolen! I don't quite understand what your question is. Do you want a new sim card? Did you block your stolen sim card? You can do this in MijnKPN. You can also order (free) a new simcard there. If there's anything I can do, please let me know. I advise you to update your forum profile with your telephone number, adresss and customer number.