Hy guys i just order glaxy 5 from kpn store but the problem is i asked her for the plastic sim and i just came back home and its says glaxy flip 5 256gb esim and i told the lady there to put the plastic sim what can i do now i can modify the order or what and i cant go back to store for 2 3 days because am busy .
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The Samsung Galaxy Z Flip5 is a Dual Sim device: NanoSIM + eSIM
Hi
It seems a mistake was made somewhere as that's obviously not what you ordered! Is it a new subscription or a renewal?
If it's a renewal it doesn't really matter as you can still keep using your old simcard.
If it's a new subscription you might want to request a physical card when the subscription starts. You can do that by phone on 0800-0402 or in a physical shop
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