Hi there,
I signed a contract with KPN 6 weeks ago, transferring two new numbers which one of them was in a contract with YouFone. I have paid the early fee from Youfone in order to switch quickly to KPN.
It has been a struggle since then, speaking with KPN services, as currently my transfer date to KPN is on February 2025. I mentioned several times that my contract was finishing with Youfone on the 30th of Nov but KPN customer service keeps saying that they cant do anything until that happens… so now I do not have line either with Youfone or KPN, and can call even KPN custome services! I need urgent help.
This is not great to start with KPN, very dissapointed.