Skip to main content
Beantwoord

Problems to connect to VPN using mobile hotspot

  • March 21, 2022
  • 2 reacties
  • 658 keer bekeken
A
Nieuwkomer

I bought a SIM card in KPN with unlimited data with the only purpose of using the mobile hotspot to have Internet in my laptop for work.

However, when I try to connect to the work VPN, the Internet stop working.

This seems a problem with KPN, because using a different SIM card I don't have any problem.

I tried to contact the customer service but they didn't offer me any solution.

If anyone can help me I would really appreciate it.

 

Beste antwoord door Maja van KPN

Hi @asdada,

I'd advise you to change the APN to ‘portalmmm.nl’, this has solved issues with VPN for other users. You can find the APN with the internet settings in the menu of your phone. 

Will you let me know if it's the solution? 

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

2 reacties

Maja van KPN
Moderator
Forum|alt.badge.img+23
  • Maja van KPN
  • Moderator
  • Antwoord
  • March 23, 2022

Hi @asdada,

I'd advise you to change the APN to ‘portalmmm.nl’, this has solved issues with VPN for other users. You can find the APN with the internet settings in the menu of your phone. 

Will you let me know if it's the solution? 

Maja van KPN
Moderator
Forum|alt.badge.img+23
  • Maja van KPN
  • Moderator
  • March 31, 2022

I haven’t heard from you again, so I’m assuming don’t need any more assistance. If you have any other question, please let me know!

De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

...

Community voorwaardenAccessibility statement