Hi
I have a problem with recommerce.
i,ve trade in my iphone 7 plus for which I was supposed to get 100€ bonus as I bought a iphone14 pro
I have already uploaded invoices on their site and sent them a reminder for bonus 3 times and there has been no reponse yet.
I’m sending emails to support-tradein+nl@recommerce.com
I sent the last email yesterday -15th May.
The phone was sent on 2nd May and received by them on 5th of May.
Hi
I have the same problem with recommerce.
i,ve trade in my iphone 7 plus for which I was supposed to get 100€ bonus as I bought a iphone14 pro
I have already uploaded invoices on their site and sent them a reminder for bonus 3 times and there has been no reponse yet.
I’m sending emails to support-tradein+nl@recommerce.com
I sent the last email yesterday -15th May.
The phone was sent on 2nd May and received by them on 5th of May.
Admin: reactie samengevoegd met bestaand topic
That's unfortunate Ishan. In my experience it can take a couple of weeks before the bonus has been sorted out. There wasn't any acknowledgement that they at leas receive your mail?
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