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Beantwoord

Wrong name on my invoice

  • November 7, 2024
  • 3 reacties
  • 24 keer bekeken

I would like to change the name on my invoice. My online profile is correct, but the invoice still come to the name of my husband.

 

Beste antwoord door Alex van KPN

Hi @esralto, welcome on our community. 

That's a very good question. In this case it involves taking over the entire mobile subscription from another person, in this case your husband. This is called a contract transfer. You can submit this transfer online along with the required documents. Alternatively, this can also be done in a KPN store near you, but both of you must be present.

Small note: Is there a credit/loan active for a mobile phone? If so, the credit must first be paid off before the transfer can be completed. 

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

3 reacties

Alex van KPN
Moderator
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  • Moderator
  • Antwoord
  • November 10, 2024

Hi @esralto, welcome on our community. 

That's a very good question. In this case it involves taking over the entire mobile subscription from another person, in this case your husband. This is called a contract transfer. You can submit this transfer online along with the required documents. Alternatively, this can also be done in a KPN store near you, but both of you must be present.

Small note: Is there a credit/loan active for a mobile phone? If so, the credit must first be paid off before the transfer can be completed. 


  • Auteur
  • Nieuwkomer
  • November 10, 2024

Thank you!


Alex van KPN
Moderator
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  • Moderator
  • November 12, 2024

You're very welcome.