Skip to main content

Dear KPN you’re constantly sending me emails to return my modem - I have nothing to return as I only have one modem in my household plus a thingy attached to the wall for the fiber net.

you sent me a box for return - previously a few months ago when you sent me another modem, I already did sent it back.

 

kindly stopp sending me emails and packages asking for a return of apparatus or else how am I going to use the ethernet and wifi?

Hi @Matin R, it seems like it wasn’t processed correctly when you returned your previous modem. Can you please update your profiel and give me a heads up if you’ve done so? I'd like to give it a try and end the emails!


I haven’t heard from you again, so I’m assuming don’t need any more assistance. If you have any other question, please let me know!